Frequently Asked Questions
Everything you need to know about shopping with BlackMilk.
Where does BlackMilk ship from?
All our gear is designed and shipped directly from our headquarters in Brisbane, Australia to Sharkies all over the world.
How do I know what size to order?
We provide a comprehensive size guide on every product page. Since our fabrics range from super stretchy to firm, we recommend checking the specific 'Fit' notes for each garment.
What is your return policy?
We offer returns within 30 days of delivery for most items. Please note that 'Last Chance' sale items are final sale and cannot be returned unless faulty.
How should I care for my nylon pieces?
To keep your gear looking epic, we recommend a cold hand wash or a delicate cold machine wash in a laundry bag, then line drying in the shade. Avoid rough surfaces that could snag the fabric.
Do you offer international shipping?
Yes! We ship to almost every country globally. Shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay and Klarna to make grabbing your wishlist easier.